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FAQ
"Do you have a question for emporia? Maybe you can find the answer in the list of frequently asked questions below.
If you cannot find the answer to your question, please call our hotline or click the “Contact” button to get in touch with us."
| Q: | How can I disable the emergency numbers on my emporiaLIFEplus? |
| A: | In the menu, go to “Settings”, then “Emergency button” and then press “Off”.
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| Q: | The star key on my emporiaTALKpremium is lit or flashing. What should I do? |
| A: | The battery is empty and needs to be recharged.
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| Q: | Does emporia also have mobile phones for the visually impaired? |
| A: | In general, all emporia mobile phones are suitable for visually impaired individuals. The special nib on the “5” key helps blind or visually impaired people locate the keys. The keys also make an audible click when pressed to assist correct usage.
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| Q: | Are accessories also available for emporia mobile phones, such as spare batteries, chargers and hands-free headsets? |
| A: | Yes. Suitable accessories are available for every mobile phone model. To find out more, call our Service Center at +43 732 / 77 77 17-0, or simply view the accessories here on the Website under Products – Accessories/Overview.
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| Q: | Does emporia also offer easy-to-use phones without an emergency button? |
| A: | With the ELEGANCE, TIME and TALK models, emporia has developed very simple mobile phones which do not feature an emergency button but are still reliable and easy to use.
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| Q: | What does it mean if the message “Limited service only” appears on my display? |
| A: | This message appears if you don’t have any more credit on your phone. If this is not the case, your SIM card is either not working properly or has been blocked by your network provider.
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| Q: | How do I enable the emergency button? |
| A: | In the menu, go to “Settings” and then select “Emergency functions”.
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| Q: | How do I delete the “112” default setting? |
| A: | The 112 emergency number is set automatically and cannot be deleted. However, as soon as you set your own emergency numbers in the emporiaLIFEplus, 112 is not dialled automatically.
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| Q: | How do I restore the default settings on my phone? |
| A: | In the menu, go to “Settings”, then “Reset” and then “Reset All”. Select “Yes” to confirm.
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